SHIPPING INFORMATION


Processing Time:  

All orders are processed and shipped within 2-5 business days from Australia, excluding weekends and public holidays. Please note that extended processing times may occur during peak seasons.


Order Tracking:  

Once your order has shipped, you will receive a confirmation email containing tracking information. This will allow you to stay updated on your order's progress. If you have any questions or need assistance, please contact our support team [here].


SHIPPING WITHIN AUSTRALIA

- Standard Delivery:  

  - Free standard delivery on orders over $150.  

  - Standard delivery for orders under $150 is $10.  


- Express Delivery:  

  - Available for all orders at a fee of $15.   

  - Please note that express delivery refers to the delivery time, not the dispatch time.


INTERNATIONAL SHIPPING

- Standard Delivery:  

  - Free standard delivery worldwide for orders over $150.  

  - Standard delivery for international orders under $150 is $15.  


- Delivery Times:  

  - International deliveries typically take between 7 and 28 days, depending on the local postal authorities.

INTERNATIONAL TAXES, DUTIES & CUSTOMS

International orders may be subject to import duties, taxes, tariffs, or customs fees imposed by the destination country.

For orders shipped to the United States, applicable tariffs and duties are prepaid by Mojia Australia, with no additional charges payable on delivery.

For all other international destinations, any applicable duties, taxes, or customs fees are the responsibility of the customer and are payable once the item has arrived in the destination country.

Mojia Australia has no control over these charges and is unable to estimate them in advance.